Frequently Asked Questions
Everything you need to know about shopping for luxury timepieces in Jordan.
Do you offer delivery across all governorates in Jordan?
Yes, we provide fast and secure delivery to all cities across the Hashemite Kingdom of Jordan, including Amman, Zarqa, Irbid, and Aqaba. Delivery typically takes 24 to 48 hours.
Are the watches sold on your website 100% authentic?
Absolutely. We only source original timepieces directly from authorized distributors. Every watch comes with its original brand packaging and an official international manufacturer warranty.
What payment methods do you accept?
To ensure your convenience and security, we offer Cash on Delivery (COD) for all orders within Jordan. We also accept major credit/debit cards and local payment solutions like CliQ.
Can I return or exchange a watch if I change my mind?
Yes, we have a 7-day return and exchange policy. The watch must be in its original, unworn condition with all protective films, tags, and documentation intact.
How do I know if the watch will fit my wrist?
Each product page includes detailed case diameter and strap width specifications. If you are in Amman, you can also request a 'try-before-you-buy' service for specific premium models.
Is there a warranty on the watches?
Every watch purchased through our store is covered by a minimum 1-year to 2-year international warranty against manufacturing defects, depending on the specific brand's policy.